Smart Caller answers every roadside assistance and towing call 24/7—collecting vehicle location, situation details, and customer info so you can dispatch immediately and never lose a tow job to a competitor.
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Common challenges Towing Services face every day.
You're hauling a vehicle on the flatbed and a new tow request comes in. You can't safely answer, and that caller is already dialing the next towing company.
Someone stranded on the side of the highway at 1am is not going to leave a voicemail. They need a truck NOW, and the first company to answer gets the job.
You're running three trucks and dispatch calls yourself between tows. Keeping track of who's available, where they are, and what's coming in is a full-time job.
Real scenarios. Real responses. Available 24/7.
AI answers instantly, collects exact location (highway, direction, nearest exit), vehicle details, and situation (flat tire, collision, breakdown), then dispatches your nearest available truck.
AI gathers the lot address, vehicle description, license plate, and authorization details, then schedules the tow based on your availability.
AI collects pickup and drop-off addresses, vehicle details, and preferred timing, then adds it to your dispatch queue.
Built for Automotive professionals who can't afford to miss another call.
Never miss a call—nights, weekends, holidays.
Local area code. Customers see a local business.
Get caller name, number, and reason instantly.
Urgent calls transfer to you live. You decide what's urgent.
Trained on your services, pricing, and service area.
AI asks the right questions to qualify every lead.
Listen back to any call. Never miss a detail.
Track minutes, calls, and leads in real time.
No contracts. No hidden fees. Cancel anytime.
Never miss a message
150 min/mo included
Your 24/7 assistant
300 min/mo included
Full virtual office
1500 min/mo included
"We run two trucks 24/7. Before Smart Caller, I missed 5-6 calls per shift while on tows. Now every call is answered and dispatched in under a minute. Our monthly tow count is up 25%."Gary S. — Highway Towing, Niagara Falls
Yes. The AI is trained to get precise location information—highway name, direction of travel, nearest exit or landmark, cross streets—so your driver can find them quickly.
Absolutely. The AI answers every call even when you're driving or on another job, capturing all details so you can dispatch immediately or queue it for your next truck.
Yes. The AI tracks which trucks are available and sends dispatch details so you can assign the nearest driver to each call.
Yes. The AI manages all call types—roadside breakdowns, commercial tows, accident recovery, and private lot enforcement—with appropriate intake for each.
No—our AI uses natural-sounding voices. Most callers don't realize it's AI. And honestly? They'd rather talk to a helpful AI than hit voicemail and hang up.
You define what's urgent. If someone says "flooding" or "no heat," the AI can transfer them directly to your phone immediately—even at 2am.
See how Smart Caller can help your business grow and scale with AI-powered call answering, lead capture, and emergency forwarding.