Smart Caller handles tenant calls around the clock—routing maintenance emergencies to your on-call team, answering lease questions, and capturing rental inquiries so you can scale your portfolio without drowning in phone calls.
7-day free trial • No credit card required • Cancel anytime
Common challenges Property Managers face every day.
A burst pipe at 2am, a lockout at 11pm, a noise complaint at midnight. Your phone never stops ringing, and every call needs a different response.
Is it a dripping faucet or a flooding unit? You need someone to figure out the urgency before waking up your maintenance crew for a non-emergency.
A vacant unit costs you $1,500-$2,000 per month. When prospective tenants call and don't get through, they move on to the next listing.
Real scenarios. Real responses. Available 24/7.
AI identifies 'water coming through ceiling' as an emergency, advises the tenant to shut off the main water valve, and immediately dispatches your on-call maintenance team.
AI provides unit details, rent, availability date, and pet policy, then sends you a text to schedule a viewing.
AI logs the issue with unit number, description, and photos if needed, then adds it to your maintenance queue with appropriate priority.
Built for Professional Services professionals who can't afford to miss another call.
Never miss a call—nights, weekends, holidays.
Local area code. Customers see a local business.
Get caller name, number, and reason instantly.
Urgent calls transfer to you live. You decide what's urgent.
Trained on your services, pricing, and service area.
AI asks the right questions to qualify every lead.
Listen back to any call. Never miss a detail.
Track minutes, calls, and leads in real time.
No contracts. No hidden fees. Cancel anytime.
Never miss a message
150 min/mo included
Your 24/7 assistant
300 min/mo included
Full virtual office
1500 min/mo included
"I manage 180 units across six buildings. Before Smart Caller, I was getting woken up 3-4 times a week for non-emergencies. Now only real emergencies reach me—and vacancy inquiries get answered instantly, cutting our average vacancy time in half."Christine D. — UrbanNest Property Management, Montreal
Yes. The AI triages every maintenance call based on your criteria. Emergencies get forwarded immediately, while routine requests are logged and queued for normal business hours.
Absolutely. The AI knows your current vacancies, rent prices, pet policies, and amenities—providing information and capturing viewing requests to fill units faster.
Yes. The AI identifies which property the caller is from and applies the specific rules, contacts, and procedures for that building.
Dramatically. Only true emergencies reach you. Everything else is handled or logged by the AI, so you get full visibility without the constant interruptions.
No—our AI uses natural-sounding voices. Most callers don't realize it's AI. And honestly? They'd rather talk to a helpful AI than hit voicemail and hang up.
You define what's urgent. If someone says "flooding" or "no heat," the AI can transfer them directly to your phone immediately—even at 2am.
See how Smart Caller can help your business grow and scale with AI-powered call answering, lead capture, and emergency forwarding.