Smart Caller answers your optometry practice calls while your team is with patients—capturing exam requests, handling contact lens reorder requests, and answering insurance coverage questions so your exam chairs stay full.
7-day free trial • No credit card required • Cancel anytime
Common challenges Optometrists face every day.
Your opticians are fitting frames, your technician is running pre-tests, and the phone is ringing. Someone has to choose between the patient in front of them and the one on the line.
Routine reorder calls are simple but time-consuming. They tie up your staff when they should be helping in-clinic patients.
Every third caller wants to know if you take their plan and what's covered. Your staff spends 5 minutes per call on questions the AI could handle instantly.
Real scenarios. Real responses. Available 24/7.
AI checks availability, sends you the details, and reminds the patient to bring their current glasses and insurance card.
AI confirms the patient's name and current prescription, logs the reorder request, and lets them know when to pick up or expect delivery.
AI detects urgency in 'sudden blurry vision' and 'seeing flashes', advises them to come in urgently, and alerts the clinic for a same-day emergency slot.
Built for Healthcare professionals who can't afford to miss another call.
Never miss a call—nights, weekends, holidays.
Local area code. Customers see a local business.
Get caller name, number, and reason instantly.
Urgent calls transfer to you live. You decide what's urgent.
Trained on your services, pricing, and service area.
AI asks the right questions to qualify every lead.
Listen back to any call. Never miss a detail.
Track minutes, calls, and leads in real time.
No contracts. No hidden fees. Cancel anytime.
Never miss a message
150 min/mo included
Your 24/7 assistant
300 min/mo included
Full virtual office
1500 min/mo included
"Our optical staff was spending 40% of their time on the phone instead of helping patients in the store. Smart Caller handles the routine calls and our frame sales actually went up because staff can focus on consultations."Dr. Helen R. — ClearView Optometry, Markham
Yes. The AI distinguishes between comprehensive exams, contact lens fittings, follow-ups, and emergency visits—capturing the right details for each type and texting you instantly.
Absolutely. We program the AI with your accepted insurance plans, coverage details, and co-pay information so patients get instant, accurate answers.
Yes. The AI confirms patient identity and prescription, logs the reorder, and notifies your team—cutting down on routine phone calls that tie up your staff.
Yes. Whether patients are calling about an eye exam, new frames, or contact lenses, the AI provides relevant information and captures the request for you to follow up.
No—our AI uses natural-sounding voices. Most callers don't realize it's AI. And honestly? They'd rather talk to a helpful AI than hit voicemail and hang up.
You define what's urgent. If someone says "flooding" or "no heat," the AI can transfer them directly to your phone immediately—even at 2am.
See how Smart Caller can help your business grow and scale with AI-powered call answering, lead capture, and emergency forwarding.