Smart Caller answers every furnace, AC, and heat pump call 24/7—routing no-heat emergencies straight to your tech, capturing maintenance leads, and capturing leads so your schedule stays full year-round. Serving Waterloo Region with a local 519/226 number.
7-day free trial • No credit card required • Cancel anytime
Sound familiar? Smart Caller solves all of these.
When the first cold snap hits, your phone rings nonstop. Every missed call is a furnace install or emergency repair going to a competitor.
A family with no heat in January can't wait until morning. If you don't answer, they'll find someone who will—and you'll lose the future maintenance contract too.
Hiring a receptionist for four busy months a year doesn't make financial sense, but leaving the phone unanswered costs more.
Real scenarios from Waterloo Region businesses.
AI detects 'no heat' and 'furnace not working', immediately pages your on-call technician with the customer's address and phone number.
AI checks your spring schedule, sends you a text with all the details, and confirms the service address—no back-and-forth needed.
AI gathers unit count, building address, issue details, and urgency level, then sends you a prioritized summary.
Built for Home Services professionals in Waterloo Region.
Never miss a call—nights, weekends, holidays.
Local area code. Customers see a local business.
Get caller name, number, and reason instantly.
Urgent calls transfer to you live. You decide what's urgent.
Trained on your services, pricing, and service area.
AI asks the right questions to qualify every lead.
Listen back to any call. Never miss a detail.
Track minutes, calls, and leads in real time.
No contracts. No hidden fees. Cancel anytime.
Never miss a message
150 min/mo included
Your 24/7 assistant
300 min/mo included
Full virtual office
1500 min/mo included
"Last January we tracked every call for a month. Smart Caller captured 47 calls we would have missed—including 11 emergency no-heat jobs worth over $600 each."Dave K. — NorthStar Heating & Cooling, Calgary
Smart Caller handles unlimited simultaneous calls. Whether you get 5 calls or 50 in an hour, every single one gets answered professionally—no hold times, no voicemail.
Yes. You define what counts as urgent—'no heat', 'gas smell', 'CO alarm'—and those get forwarded instantly. Routine requests like maintenance bookings are handled without bothering you.
The AI can explain your maintenance plan options and pricing to callers, then either capture their info and flag them as a hot lead for your sales follow-up.
Absolutely. The AI is trained on your full service offering—residential, commercial, or both—and tailors its responses accordingly.
No—our AI uses natural-sounding voices. Most callers don't realize it's AI. And honestly? They'd rather talk to a helpful AI than hit voicemail and hang up.
You define what's urgent. If someone says "flooding" or "no heat," the AI can transfer them directly to your phone immediately—even at 2am.
See how Smart Caller can help your business grow and scale with AI-powered call answering, lead capture, and emergency forwarding.